Gaby Abfalter

Personalberaterin

gaby.abfalter@stellenwerk.ch

Born in England, raised in Berne. After one year at the school of design in Berne, display artist apprenticeship (Swiss Certificate of Competency). Many years at Swissair, first as a Flight Attendant then as Maître de Cabine. Afterwards Store Manager at the Swarovski flagship store in Zurich, followed by the position as team-leader reception at Bank Leu in Zurich and team-leader reception at UBS Paradeplatz and Bellevue in Zurich. After a few years I returned to the Airline Industry, as Head of Flight Attendant Management at Swiss Int. Air Lines Ltd., followed by other positions such as Manager Cabin Crew Marketing & Product, Team Leader Cabin Crew. Employment at Swissport in Zurich as Unit Head Premium Services until a severe skiing accident. Since August 2021 employed at Stellenwerk AG.

Professional Experience

2021-

Personnel Consultant

Stellenwerk, Chur

2017-2018

Unit Head Premium Services, Swissport Int.

Zurich-Airport

2016-2017

Team Leader Cabin Crew, Uniform & Appearance, PR, Hotel Accommodation Cabin Crew

SWISS Int. Air Lines Ltd. Zurich-Airport

2011-2016

Manager Cabin Crew Marketing & Product

SWISS Int. Air Lines Ltd., Zurich-Airport

2008-2011

Head of Flight Attendant Management

SWISS Int. Air Lines Ltd., Zurich-Airport

2006-2008

Team Leader Reception

UBS AG, Zurich

2004-2006

Team Leader Reception

Bank Leu AG, Zurich

2002-2004

Store Manager

Swarovski Store, Zurich

1988-2002

Maître de Cabine and Flight Attendant, Coordinator Cabin Crew Inflight Product Longhaul, Sales on Board

Swissair, Zurich-Airport

1986-1987

Display Artist, Fricker Andrea Shoes

Berne and Basel

Educations

2021-2023

Professional Mentor and Coach (Swiss Certificate of Qualification)

2008-2017

Further management and leadership trainings, Kaizen, Project management “Pragma Plus”

SWISS Int. Air Lines Ltd., Zurich-Airport

2006-2008

Further management and leadership trainings such as “Coaching for Performance”

UBS AG, Zurich

2004-2006

Management training "Essential Management Skills"

Bank Leu AG, Zurich

2002-2004

Sales- and leadership trainings

Swarovski, Zurich

1988-2002

Management and leadership trainings, trainings safety and security

Swissair, Zurich-Airport

1991-1993

Training Maître de Cabine

Swissair, Zurich-Airport

1992

Diploma Cabin Crew Member (Swiss Certificate of Qualification)

1988

Basic Training Cabin Crew Member

Swissair, Zurich-Airport

1982-1986

Apprenticeship Display Artist (Swiss Certificate of Competency)

Mode Wartmann, Berne

1981-1982

Pre-course

School of Design, Berne